Privacy Policy

EBITA.AI LLC ("Company", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (ebita.ai) or engage our services. By using our website or services, you consent to the practices described in this policy. If you do not agree with this policy, please do not use our website or services.

We may collect the following types of information: Personal Information You Provide: - Name, email address, and company name when you fill out our contact form. - Project details, budget range, and other information you share during consultations. - Payment and billing information when you engage our services. Automatically Collected Information: - Browser type, operating system, and device information. - IP address and approximate geographic location. - Pages visited, time spent on pages, and navigation patterns. - Referring website or source that led you to our site. We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data.

We use the information we collect for the following purposes: - To respond to your inquiries and communicate about potential or ongoing projects. - To provide, maintain, and improve our services. - To process payments and manage billing. - To send you relevant updates about your project or our services (you may opt out at any time). - To analyze website usage and improve user experience. - To comply with legal obligations and protect our rights. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share your information with trusted third parties only in the following circumstances: - Service Providers: We use third-party tools for email delivery (Google Workspace), analytics, and hosting. These providers are contractually obligated to protect your data. - Legal Requirements: We may disclose your information if required by law, court order, or governmental request. - Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. - With Your Consent: We may share your information with other parties when you explicitly authorize us to do so. We do not use third-party advertising networks or sell data to data brokers.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include: - Encrypted data transmission (HTTPS/TLS) across our website. - Secure storage of credentials and sensitive configuration. - Limited access to personal data on a need-to-know basis. - Regular review of our security practices. While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but will notify affected individuals promptly in the event of a data breach.

Our website may use cookies and similar tracking technologies to enhance your browsing experience. These include: - Essential Cookies: Required for the website to function properly (e.g., session management). - Analytics Cookies: Help us understand how visitors interact with our website so we can improve it. You can control cookie preferences through your browser settings. Disabling cookies may affect certain website functionality. We do not use cookies for targeted advertising or cross-site tracking.

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Specifically: - Contact form submissions: Retained for 2 years from the date of submission, or longer if an active business relationship exists. - Client project data: Retained for 5 years after project completion for warranty and legal purposes. - Website analytics data: Aggregated and anonymized after 26 months. You may request deletion of your data at any time by contacting us.

Depending on your jurisdiction, you may have the following rights regarding your personal data: - Access: Request a copy of the personal data we hold about you. - Correction: Request correction of inaccurate or incomplete data. - Deletion: Request deletion of your personal data, subject to legal obligations. - Portability: Request your data in a structured, machine-readable format. - Objection: Object to the processing of your data for certain purposes. - Withdrawal of Consent: Withdraw consent at any time where processing is based on consent. To exercise any of these rights, please contact us at contact@ebita.ai. We will respond to your request within 30 days.

EBITA.AI is based in Doha, Qatar. If you access our website or services from outside Qatar, your information may be transferred to, stored, and processed in Qatar or other countries where our service providers operate. We take appropriate measures to ensure that your data is treated securely and in accordance with this Privacy Policy, regardless of where it is processed.

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child, we will take steps to delete that information promptly. If you believe a child has provided us with personal data, please contact us immediately.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website or services after changes constitutes acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: EBITA.AI LLC Email: contact@ebita.ai Location: Doha, Qatar